Question 1

What qualifications or credentials are required to be listed as a mental health expert?

Accepted Answer

A minimum of a Master's degree in Psychology is required along with relevant experience, certifications and a license to practice in your country as a mental health counselor.

Question 2

What information and documents will I need to provide during the application process?

Accepted Answer

As a mental health expert, you will need to provide your educational & experience certificates during the application process. Every expert goes through a thorough verification process before they can offer consultancy services on the platform.

Question 3

Is there a benefit for those with higher qualifications and experience in mental health?

Accepted Answer

Those with higher qualifications plus experience in mental health get better visibility and higher revenue shares on coto. Depending on verification parameters, experts are grouped into tiers. Your tier will be communicated to you post-verification.

Question 4

What types of services can mental health experts offer on the platform?

Accepted Answer

Experts can provide live counselling and therapy sessions according to the mental state of the user. Experts can set their time in advance and go live on the app as per the calendar to indicate their availability for consultation. Experts can offer text consultation, audio consultation and video consultation and charge differently for each type.

Question 5

As a mental health expert, how does the live feature on the app help in consultations?

Accepted Answer

In your live sessions, you could talk about various topics relevant to mental health such as anxiety, depression, OCD, different therapies available, and resources. Clients will discover you through these live sessions and book text/audio/video consultations with you. The live feature helps in discovering you on the app and gives your potential clients a glimpse into what they can expect when they book a consultation with you.

Question 6

How much can mental health experts earn through live consultations on mental health on coto?

Accepted Answer

In addition to the committed base revenue share of 30%, experts on coto get an additional revenue share for their domain of expertise, qualification and experience. If you are a mental health expert, you can earn up to 70. Experts may also get additional incentives for completing the number of hours of consultation milestones, for top ratings and reviews, for rebookings are more. Experts have the potential to earn up to 90% of the total revenue share (as per applicable terms) of the entire transaction.

Question 7

How will clients find me on coto?

Accepted Answer

Through the listing page, through search, through your community, through live and through boosts of your profile which you avail of.

Question 8

Where can I see my performance and earnings?

Accepted Answer

You will be able to see your performance and earnings on the seller dashboard where all analytics are available.

Question 9

Do I have to pay to register as an expert on coto?

Accepted Answer

coto is running a limited-time exclusive early bird offer for the first few experts who will not be charged any fees for a certain duration. coto charges nominal fees to be able to offer experts better discovery, and reach and help them generate more revenue.

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